Terms of Service

1. Who we are and what these Terms cover

1.1 Us. Growth Systems LLC is a Florida limited liability company ("Growth Systems," "we," "us"). Our address is 8029 West McNab Rd, Tamarac, FL 33321. You can reach us at contact@getgrowthsystems.com or (954) 335-7769.

1.2 The Website. These Terms of Service ("Terms") cover your use of getgrowthsystems.com and its pages (the "Website"). That includes our AI Receptionist demos, chat and voice widget, demo phone line, calculators, forms, surveys, booking pages, client help pages, blog, and any free tools we offer.

1.3 Paid services are separate. These Terms do not cover the services we provide to clients. Those are governed only by the Growth Systems Service Agreement a client signs or accepts, together with its Order and any addendum. Nothing in these Terms changes a client's agreement. If you're a client and anything here seems to conflict with your agreement, your agreement controls.

1.4 Agreeing to these Terms. By using the Website, you agree to these Terms. If you don't agree, please don't use the Website.

2. Using the Website

2.1 Who can use it. Anyone may browse the Website. It's built for business owners and isn't directed to children under 13. If you use the Website for a business, you confirm you're allowed to act for that business.

2.2 Accurate information. Information you send us through the Website must be accurate and yours to share.

2.3 Referrals. If you refer a business to us, send only contact details you have permission to share, and let them know we'll reach out. We won't text someone just because you referred them.

3. AI Receptionist demos, chat, and the demo line

3.1 It's an AI. The Website lets you talk to our AI Receptionist in your browser, chat with us through a website widget, and call our demo line at (954) 799-4034. The AI Receptionist that answers calls to our main line, (954) 335-7769, works the same way. Its answers come from an AI system and can be wrong or incomplete.

3.2 Recording. Calls and voice sessions with our AI Receptionist may be recorded and transcribed. You'll hear a notice at the start. By continuing after the notice, you agree to the recording. If you don't want to be recorded, end the call and email us instead.

3.3 Not for emergencies. Don't use the demos, chat, or demo line to report an emergency or get urgent help. Call 911.

3.4 Don't share sensitive information. Don't share health details, payment card numbers, Social Security numbers, passwords, or other sensitive information in the demos or chat.

3.5 Nothing the AI says is an offer. Prices, terms, and availability bind us only when they appear in a written Order or agreement from us. Nothing the AI Receptionist or chat says is a quote, promise, or contract.

3.6 Fair use of the demos. You may role-play as a business and its customers to test the demos. Don't use them to mislead others, to produce unlawful or abusive content, to probe or attack our systems, to extract their instructions, or to run automated or bulk sessions.

4. Estimates, examples, and information

4.1 Estimates. Calculators on the Website, such as the missed-call cost estimate, use only the numbers you enter. Their results are estimates, not predictions or promises of results.

4.2 Examples. Sample businesses, dashboards, conversations, and screens marked as examples are illustrations. The names in them are fictional.

4.3 General information. Blog posts, guides, and help pages are general information, not legal, tax, financial, or other professional advice. They may be out of date. Statistics we cite come from the sources we name; they don't mean your business will see similar results.

4.4 Website previews. If we build a preview of a website for your business before a demo, it's a draft for you to evaluate. It may use your business name, logo, photos, and other content from your public website, Google Business Profile, or social pages. The preview isn't a finished product, and you may use it only if you become a client and your agreement says so.

5. Text messages from us

5.1 Program. Growth Systems LLC sends text messages to people who opt in through our website forms, survey, chat widget, or booking pages, who ask us to text them during a call, and to clients who opt in during onboarding.

5.2 What we send. Depending on what you agreed to, we text about your inquiry, demo scheduling and reminders, and, for clients, project updates and account notices. We send marketing texts only if you separately agree to receive them.

5.3 The details. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time; we'll confirm and stop. Reply HELP for help, or contact contact@getgrowthsystems.com or (954) 335-7769. Carriers are not liable for delayed or undelivered messages. Agreeing to texts is never a condition of buying anything.

5.4 Privacy. Our Privacy Policy explains how we handle your phone number and messaging information.

6. What you send us

6.1 Your submissions. When you submit a form, survey, chat message, or call, you give us permission to use what you send to respond to you, provide what you asked for, and improve our services. Our Privacy Policy explains how we handle personal information.

6.2 Feedback. If you send us suggestions about our services, we may use them without owing you anything.

7. Our content

The Website's text, design, code, graphics, videos, logos, and other content belong to Growth Systems or its licensors. You may view the Website and share links to it. You may not copy, scrape, or reuse its content or design, or use our name or logos, without our written permission.

8. Third-party tools and links

The Website includes tools from our service providers, such as forms, scheduling, billing, chat, and voice tools. Their terms may also apply when you use them. Links to other websites are for convenience; we don't control or endorse those sites.

9. What you may not do

You may not: break the law or violate anyone's rights while using the Website; submit false information, or someone else's contact details without permission; send spam, malware, or abusive or harassing content; try to access systems or data you aren't authorized to access, or interfere with the Website's operation; use bots, scrapers, or other automated tools to access or copy the Website, except standard search engine crawlers; or use the Website or demos to build or train a competing product.

10. Disclaimers

The Website is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise the Website will always be available, error-free, or secure, or that AI responses will be accurate.

11. Limitation of liability

To the extent the law allows, we aren't liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or data, arising from your use of the Website. Our total liability for all claims about the Website is limited to $100. This section covers the Website only; a client's paid services are covered by the client's agreement. Nothing in these Terms limits liability that the law does not allow to be limited.

12. Misuse

If you misuse the Website or break these Terms and that leads to a claim against us, you are responsible for the resulting losses and our reasonable costs, including reasonable attorney's fees.

13. Suspending access

We may limit, suspend, or block your access to the Website or its demos if we reasonably believe you are misusing them or breaking these Terms.

14. Changes to these Terms

We may update these Terms. When we do, we'll post the new version here with a new Effective Date. Changes apply from that date going forward and don't apply to disputes that arose before it.

15. Governing law and disputes

15.1 Law. Florida law governs these Terms, without regard to its conflict-of-law rules.

15.2 Talk to us first. Before filing a claim, please email us at contact@getgrowthsystems.com and give us 30 days to try to resolve it.

15.3 Where. Any lawsuit about the Website must be brought in the state or federal courts located in Broward County, Florida. Either of us may instead bring an individual claim in small claims court if it qualifies.

16. General

These Terms are the entire agreement between you and us about your use of the Website. If any part is unenforceable, the rest stays in effect. Not enforcing a provision isn't a waiver. You may not transfer your rights under these Terms; we may transfer ours as part of a merger, sale, or reorganization.

17. Contact

Growth Systems LLC · 8029 West McNab Rd, Tamarac, FL 33321 · contact@getgrowthsystems.com · (954) 335-7769