1. Introduction
This Privacy Policy explains how Growth Systems LLC ("Growth Systems," "we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described here. If you do not agree, please do not use our website or services.
2. Information We Collect
We collect the following types of information:
Information you give us directly. When you submit a form, request a call, or contact us, we may collect your name, business name, email address, phone number, and any details you choose to share about your business.
Information collected automatically. When you visit our website, we and our analytics providers may automatically collect technical data such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies.
Information from providing our services. If you become a client, we may collect and process business information, customer contact data you provide to us, and records related to the systems we build and operate for you.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact you about our services;
- Provide, operate, maintain, and improve our services;
- Send you service-related communications and, where permitted, marketing communications;
- Process payments and manage your account;
- Comply with legal obligations and enforce our agreements;
- Analyze and improve the performance of our website and services.
4. SMS and Text Messaging
If you provide your phone number and opt in, we may send you text messages relating to your inquiry, your account, appointment reminders, or marketing, depending on the consent you provide. Message and data rates may apply, and message frequency varies. You can opt out of marketing text messages at any time by replying STOP, and you can reply HELP for assistance. Opting out of one category of messages may not affect transactional or service messages necessary to provide our services. We handle SMS in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and carrier requirements.
5. Call Recording
We may record sales, onboarding, and support calls between you and Growth Systems for quality assurance, training, recordkeeping, and dispute resolution. Where a call is recorded, we will provide notice at the start of the call. By continuing the call after that notice, you consent to being recorded. If you do not wish to be recorded, please tell us at the start of the call, and we will end or pause the recording. Recordings are stored securely, accessible only to authorized personnel and our service providers, and retained for the period described in Section 9 (Data Retention).
6. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to operate the site, remember your preferences, measure traffic, and deliver and measure advertising. You can manage cookies through your browser settings, though disabling them may affect how the site functions. Where required, we honor Global Privacy Control (GPC) signals sent by your browser as a valid opt-out of sharing for advertising purposes.
7. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (for example, our payment processor, our marketing and CRM platform, hosting providers, and analytics providers), who are permitted to use the information only to perform services for us;
- Legal and safety purposes, when required by law, subpoena, or to protect our rights, property, or safety or that of others;
- Business transfers, in connection with a merger, acquisition, financing, or sale of assets.
8. Third-Party Services
We rely on third-party tools to operate our business, which may include payment processing (Stripe), marketing and CRM software, analytics, and advertising platforms. These providers have their own privacy policies governing how they handle data. We encourage you to review them.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Privacy Rights
Depending on the state where you reside, you may have some or all of the following rights regarding your personal information: the right to know or access the information we hold about you; the right to delete it; the right to correct inaccurate information; the right to data portability; the right to opt out of the sale or sharing of personal information or of targeted advertising; the right to limit the use of sensitive personal information; and the right not to be discriminated against for exercising these rights. Residents of states with comprehensive privacy laws (such as California, Colorado, Connecticut, Virginia, Texas, Florida, and others) may exercise the rights granted under their state's law. To make a request, contact us at the email below; we will verify your identity and respond consistent with applicable law. You may also unsubscribe from marketing emails using the link in those emails, and opt out of marketing texts by replying STOP.
12. Children's Privacy
Our website and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Growth Systems LLC
Email: admin@getgrowthsystems.com