Growth Systems

Your Google Business Profile

Your Google Business Profile is what shows up when someone searches your business name, and it's what your review system runs on. Find your situation below and follow the steps.

You stay the owner.

We're asking for Manager access, which lets us update your business information and handle your reviews. It does not let us remove you, change who owns the profile, or delete anything. You can remove our access at any time, and if you ever leave us, the profile stays exactly where it is because it was always yours.

YOUR SITUATION

Find your situation

  1. Sign in to Google with the account that owns the profile
  2. Search your business name on Google — your management panel appears at the top of the results
  3. Click the three-dot menu, then Business Profile settings
  4. Click People and access
  5. Click Add
  6. Enter contact@getgrowthsystems.com, set the role to Manager, and click Invite

Note: Takes about two minutes. Google's own instructions are here. Let us know once the invite is sent and we'll accept it.

Google will only hand a profile back to you, not to us, so this one has to come from your side.

  1. Sign in to the Google account you want controlling the profile going forward
  2. Go to business.google.com/add
  3. Enter your business name and address, then choose your business from the list
  4. You'll see a message saying someone else may manage this profile. Select Request Access and fill out the form
  5. Fill out the request. Google emails whoever currently holds it
  6. If they don't respond within a few days, Google lets you appeal and can transfer it to you

One exception: if you work at your customers' locations and don't have a shop or office people visit, this form may not work for you. In that case Google asks you to contact them directly and enter "Transfer ownership of listing" as the issue. Message us if you get to that point and we'll help you through it.

Note: Worth starting today rather than at the end of the week. The waiting period runs on Google's clock, not ours. Once you're back in, follow the steps in the first section to add us as a Manager. Google's own instructions are here.

Google creates listings on its own from public information, so plenty of businesses have one they've never touched. Claiming it means you control your hours, services, photos, and reviews.

  1. Sign in to the Google account you want tied to the business
  2. Search your business name on Google
  3. Click "Own this business?" or "Claim this business"
  4. Follow the steps and pick a verification method — Google may ask for a quick video of your storefront, vehicle, tools, or signage
  5. Complete verification

Note: Verification is the slow part. Sometimes same day, sometimes a couple of weeks. Once it's yours, follow the steps in the first section to add us as a Manager. Google's own instructions are here.

This is the free listing that puts your business on Google Maps and in the panel on the right of search results. For a local business it's one of the most valuable things you can own, and it's what your review system runs on once you're live. You have to create it yourself, because Google verifies the business against the person setting it up.

  1. Go to google.com/business and sign in with the Google account you want tied to the business
  2. Enter your business name, category, service area or address, phone, and website
  3. Pick a verification method — Google may ask for a quick video of your storefront, vehicle, tools, or signage
  4. Complete verification

Note: Verification can take anywhere from a day to a couple of weeks, so start it now and it'll be sorted by the time it matters. Once it's live, follow the steps in the first section to add us as a Manager.

Easy to settle, and you'll get there faster than we would. On a computer, signed in to the email you use for the business, search your exact business name on Google. Then look at what comes back:

  1. You see a panel on the right with your name, hours, and photos, plus a bar across the top with buttons like Edit profile and Read reviews — you have one and you're signed in to the right account. Use the first section above.
  2. You see the panel but no bar across the top — the profile exists but sits under a different account, or nobody has claimed it. Use the second or third section above.
  3. Nothing comes back at all — you don't have one yet. Use the fourth section above.

Note: Not sure which one you're seeing? Message us and describe it and we'll tell you which section to use.

Stuck on any of this? Message us and we'll walk through it together, or hop on a quick call and do it live.

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